General Data Protection Regulation

Drivatex d.o.o. is in accordance with the "General Data Protection Regulation" (EU) No. 2016/679 is committed to protecting the personal data of customers in such a way that only the necessary, basic data about the customers are collected, which are necessary to fulfill our obligations ; informs customers about the use of the data collected and regularly gives customers the opportunity to make choices about the use of their data, including the ability to choose whether their name should be removed from lists for marketing campaigns. All user data is kept strictly confidential and is only available to employees who need this data to carry out their job. All employees of Drivatex d.o.o. and business partners are responsible for compliance with the principles of data protection.
Drivatex d.o.o. values ​​and protects your privacy. In order to provide the requested service and to provide you with notifications and information related to your purchase or other service, we only use the information that you voluntarily provide to us. We agree not to sell, transfer or disclose this information to any third party in any manner other than as set forth in this statement.
In order to make a reservation or send an inquiry on this website, the user must first register by filling out the registration questionnaire. When registering, the user is asked to provide contact information (e.g. name and e-mail address). This information is used to contact the user when answering questions asked on our website and to ensure user privacy when checking the status of the reservation and when entering or changing data.
We use IP addresses to analyze trends, maintain the website, track user movements and gather broader demographic information. IP addresses are not linked to personally identifiable information that allows an individual to be identified.
The demographic data collected is available to our media partners, professionals and advertisers. No personal data is merged with which individual identification is possible. We may work with a third party to provide special services. Only when the user signs up for these services will the third party provide names or other contact information necessary to provide these services. Use of personal data by the third party is not permitted except for the provision of the services mentioned.
This website contains links to other websites. Please note how Drivatex d.o.o. cannot be held responsible for the protection of privacy on the other websites mentioned. We encourage our users to read the privacy statements of every website that collects personally identifiable information. This privacy policy applies exclusively to the information on the website of Drivatex d.o.o. collected information.
Contact information such as name and email address is requested in case the user wishes to sign up to receive a special Drivatex newsletter. On the website The user has the option to subscribe to our mailing list. By subscribing to the mailing list, the user agrees to the use of his e-mail address for the processing of personal data. Drivatex d.o.o. uses personal data exclusively for sending personalized newsletters. Drivatex d.o.o. verifies previous purchases of registered users and sends them personalized newsletters. The user can unsubscribe from the personalized newsletter at any time. Once you have unsubscribed, we will no longer send you any personalized newsletters. Check-out is possible at any time and free of charge. The user can request the deletion of his personal data from the mailing list database. The application can be submitted in person, by post or by e-mail
Access to all of our users' data, not just the sensitive data mentioned above, is restricted. Only employees who need it to provide a specific service have access to confidential data. If you have further questions about security on our website, you can send an e-mail to the following
From time to time you may receive information about products, services and special offers and a newsletter. Out of respect for the privacy of our users, we provide the ability to opt-out of this type of information at any time.
If the user's personal information (eg, zip code) changes, or if the user no longer desires our service, we facilitate the correction, update, or removal of the user's personal information that we hold. This can be done by sending an email to the address
In the event that we decide to change our privacy policy, we will post a notice on the home page of our website so that users are always informed about what data we collect and how we use it. If at any time we decide to use personal information in a manner different from that stated at the time the same information was collected, we will notify our users via email. Users will be given the ability to opt-in or opt-out of our use of that data in new ways. We use the data in accordance with the data protection regulations in force at the time the data was collected.
Head of Data Processing
DRIVATEX d.o.o. Samobor, Stjepan Tokić, is the controller of your personal data processing.
The Privacy Policy applies to all user personal data that we collect and process directly or through our partners.
Personal data is any data relating to a natural person whose identity has been directly or indirectly established or can be determined. Data processing is understood to mean any action carried out with personal data, for example the collection, storage, use, inspection and transmission of personal data. This policy does not apply to anonymous data. Anonymous data is data that cannot be assigned to a specific natural person.
Personal data: name, surname, contact number and email address.
Pavić Plast d.o.o. collects personal information and may use it for customer service, responding to inquiries and complaints, assessing what news and offers are most likely to be of interest to you, and contacting you about those offers based on your interests.
A transfer of personal data to third parties is possible if there is a legal basis for the transfer.
Your personal data can be transmitted to the following bodies:
1) In order to process the contract for the delivery of goods, we pass on the data to the shipping service providers with whom we work and have concluded contracts. The provider of distribution services may request a personal document from the user for inspection and/or record certain data from the document upon delivery of goods or services. If the user is not prepared to provide the information necessary for the delivery of the package, i.e. proof of the orderer, the service or the goods cannot be provided or delivered.
2) To authorized service providers when promoting products under warranty or at the user's request due to a malfunction or inability to use the product for an important reason of the user.
3) State institutions requesting data for inspection due to processing by third parties or the need to exercise Drivatex rights due to non-compliance with the contract for the provision of services.
We store and process personal data only for as long as is necessary to fulfill a specific legitimate purpose, unless the applicable regulations provide for a longer storage period for a specific purpose, but at least for the duration of the contract between the user and the user Drivatex d.o.o.
In the case of consent to marketing, we keep the data for as long as the consent is withdrawn. For rejected offers where there is no consent to market, we keep the data associated with the offer for one year and if you ask us to delete it, it will be deleted immediately in its entirety.
All data is stored on several media:
– Data for advertising purposes: on the Drivatex user account
Drivatex d.o.o. Local servers are located in the Republic of Croatia at the business premises of Drivatex d.o.o.
The user always has the possibility to access their data by sending a request to the email address: where he can request a revision and modification of the data. Any changes made to the website are recorded with a delay of 24 hours.
The user can at any time obtain information about which data Drivatex d.o.o. saved by sending a request to the email addres
For protection, we can only give you feedback on your request if the request was sent from an active email, registered in our company software with correct information in the email (first and last name, user's phone number, the information requests) is stored They protect you from the possibility of making your personal data accessible to third parties.
The user has the right to request the deletion of personal data at any time. He can do this by sending a request to an email and the data will be deleted immediately, unless there is a legal obligation to retain it, a legitimate interest or a basis for exercising your legal rights.
For protection, we can only give you feedback on your request if the request was sent from an active email, registered in our company software with correct information in the email (first and last name, user's phone number, the information requests) is stored They protect you from the possibility of making your personal data accessible to third parties.
If, despite all the measures taken to protect personal data, you believe that you have cause for complaint, you are welcome to contact us at the e-mail address
We take data protection very seriously and use all advanced technologies to ensure the protection of your data. We take all reasonable measures to protect data, but we cannot guarantee the security of information transmitted to or from the Internet and are therefore not responsible for any information obtained in this way by third parties. Drivatex d.o.o. stores data within the EU.
Privacy Policy, Drivatex d.o.o. may change at any time by posting the amended Privacy Policy text on the Drivatex Sites. We hereby invite users to periodically review this statement, noting any new changes if there were any in the previous period. If the user does not agree with this privacy policy, we instruct them to leave, not access or use the website Changes to the privacy policy will be effective immediately upon posting on the website The continued use of our website by the user after the changes have come into effect presupposes that the user confirms and accepts the changes.